Luno Review and Analysis: Is it safe or a scam? We’ve checked and verified!

Otherwise, the fee varies dynamically based on the traffic on the blockchain network. In that matter, we have found some reviews online from users who claim they were charged at Luno’s exchange with excessive fees. Instead, it is a fee that goes to the blockchain network and can be very expensive at times of high traffic, particularly for the Ethereum blockchain network. If you are based in South Africa and looking for more details about Luno exchange before opening an account, in this Luno review, we’ll provide the answers you need. We’ll cover the exchange’s fees, platforms, features, wallet, mobile app, user experience, and more.

is luno trustworthy

Originally, the exchange was founded as BitX, and in 2016, it was rebranded to Luno, partly because the firm had a goal to expand to the European market. Whether you are a beginner or an expert in trading, knowledge is always important. This is because as the world is progressing, so is the technology, and so is the crypto world.

Low transaction fees

Luno is not a broker, and it does not buy or sell cryptocurrency. It is simply a platform to connect buyers and sellers. Originally named BitX, Luno started in South Africa as a digital platform for Bitcoin trading. Are you looking for more information about the Luno cryptocurrency exchange and whether or not this is really a cryptocurrency exchange that you can trust and put your money into?

  • You are suggested to verify the fee schedule before finalizing the payment.
  • It offers Coinbase-like services but cultivates a reach even in countries where Coinbase is not permitted.
  • If I have a specific query that I cannot access on the help menu I email via the unique query option and normally get a answer within 24 hours 48 at the longest.
  • At times, the transfer can incur 1 to 7 business days to complete.

Most of the cryptocurrency funds Luno manages are stored in cold wallets, crypto wallets that aren’t connected to the internet. Luno stores these cold wallets in physical bank vaults inside safe deposit boxes, which it calls « deep-freeze » storage. Only specific individuals can access these safety deposit boxes, and no one has access to more than one. For that reason, we think that eToro might be a better platform, especially for active traders that want to speculate on a larger variety of crypto coins. From our comparison, there are several reasons why eToro might be more suited for active traders that want to get involved in high volume and diversify cryptocurrency trading. At this point, you can add funds to your Luno account.


This crypto is still extremely secure, with some stored in cold wallets and some in hot wallets connected to the internet. The only way crypto can be spent from a hot wallet is if both the Luno exchange and its partner authorizes the transaction. That’s a big disadvantage, especially now that so many exchanges are offering large lineups of dozens and sometimes even hundreds of cryptocurrencies. Luno will need to offer more if it wants to attract crypto enthusiasts. Luno has some of the better educational content we’ve found from a crypto exchange.

is luno trustworthy

For South African investors, Luno offers Electronic Funds Transfer and Instant EFT as payment methods. In terms of the deposit fees – you will be able to make a free deposit when using EFT as a payment method. If choosing EFT Instant, you’ll have to pay a fee of 1.4%. Take note that in case you make a deposit with cash or cheques, your deposit will be delayed and you’ll have to pay a very expensive fee of 20 ZAR and 5%.

Yes, Luno is a reliable and trusted cryptocurrency exchange and payment service provider. This is despite the fact that the exchange is not currently regulated. ReportScam does not recommend traders to trade with Luno and your funds may not be safe with this broker and Luno review is negative. Instead look for regulated and reputed brokers who can really help in growing your investments. Iv’e been using Luno since end 2017 when BTC at low price.

FINAM FOREX Minimum Deposit

We don’t offer investment or financial advice, and we don’t have any traders working for us on social media. Deposits made via bank account transfer aren’t available yet, but when they are, they won’t have any fees. Bank account withdrawals and purchases made using a debit card also don’t have any additional fees. Security is important for any crypto exchange, and this is an area where Luno excels.

However, the only limitation is that coins such as Ripple cannot be bought. So let’s take a look at the accepted pairs and options for cryptocurrencies. Traders can indulge in deposit and withdrawal activities using fiat and cryptocurrencies on Luno. Depending on your level of account verification, users will face additional withdrawal and deposit limits on this platform. Luno is a cryptocurrency exchange that provides a platform that connects Bitcoin and Ethereum buyers with sellers. It works in the same way as other exchanges where you can trade stocks, commodities, forex and indices.

Parties like miners, financial firms, crypto industry startups, trading businesses, etc., are the primary audience for the account. It is registered with the bank, which Luno exchange review acts as the reporting authority for cryptos. “Is Luno safe” or “Is Luno legit” are common first questions every trader faces after learning about its legal regulation.

The company states on its website that it applies AML and CFT procedures and follows the laws and regulations of every region in which it operates. Further, the company is actively pushing forward into getting new partnerships and licenses. For example, Luno has recently signed a partnership agreement with Notabene to become travel rule compliant. Other cryptos can be transferred at any time without any Luno fees.

is luno trustworthy

This factor, however, requires close attention because it is often the area where people can be taken in by broker scams. Read the terms and conditions carefully and file a complaint if the broker suddenly slaps on fees that were not outlined ahead of time. The second crucial category for inspecting a broker are fees, commissions, and spreads. Always ask yourself, “How is this broker making money? ” and that can guide you towards figuring out whether a broker is legitimate or a scam.

Luno let’s you send bitcoin for free by sending to an email address or mobile number. Select Send from the Luno homepage, enter the recipient email or mobile number and the amount you want to send. The recipient will receive the money instantly if they are a Luno customer. Luno has a free wallet, formerly called the BitX Wallet.

These are the fees that miners receive to confirm transactions. Only charging network fees puts Luno at a competitive advantage. It usually takes 24 hours to activate, but in some of our supported countries, it takes up to 14 days. The date at which your send option will be activated is displayed to you in the app. You’ll also receive an email notification as soon as it’s activated for you.


What I like is it’s free to buy & sell crypto using a limit order on the Exchange. I’m now a member of Bitcoin Pioneers, who work with Luno to increase adoption of Bitcoin in the UK. You get £10 of Bitcoin using my Bitcoin Pioneers’ code (UK 18+). Sign up with Luno’s app, verify with photo ID, tap the Rewards tab and enter code BPKSteele10 for £10 of Bitcoin. We’re implementing this rule to protect our customers. Once sent, cryptocurrency transactions can’t be reversed and you won’t get your money back if you’ve accidentally sent your funds to a scam or the wrong address.

Not only do we inform visitors of whether a broker is a fraud or not but we outline the pros and cons of trading with them. Use this review to guide your trading decisions and do your own due diligence on Luno as well. The higher the tier regulator, the more accountability the broker has and the easier it will be to handle broker complaints. The regulator is like quality control for brokers and without oversight, a broker can get away with dodgy practices. Trading leveraged products such as Forex and CFDs may not be suitable for all investors as they carry a high degree of risk to your capital.

A company that isn’t regulated in the Uk so zero security for users. It lets you buy, sell, send, and receive cryptocurrency. There are no advanced trading tools, and it doesn’t let you stake cryptocurrency to collect rewards. provides top quality insights through financial educational guides and video tutorials on how to buy shares and invest in stocks.

In general, Luno is considered a safe and secure digital asset exchange. So far, this exchange has never faced a serious security incident, and it uses the most advanced technologies to ensure clients’ funds are safe. In terms of user reviews online, the Luno mobile has a good rating on both app stores – a rating of 4.3 from 79,201 reviews on Google Play and 4.4 from 3296 reviews on the Apple Store. There are some other security measures as well, including two-factor authentication, which are also incorporated within the system.

Luno is a reliable and reputable cryptocurrency trading platform used by millions. As soon as this is completed, the trader can make a deposit into their Luno Wallet using their local currency along with a variety of payment methods which are supported by Luno. Here is an overview of the security measures in place at Luno. 74% of retail investor accounts lose money when trading CFDs with this provider. 68% of retail investor accounts lose money when trading CFDs with this provider.

You can only send Bitcoin to someone’s email address or mobile number . For all other crypto sends, you can only send to someone’s wallet address. Deposits should come from a bank account registered in the same country that you verified your Luno account in. Cross-border deposits will be reversed back to the depositor and those reversals may incur a reversal fee. If you wish to use a company bank account to make deposits from Luno, please apply for a company account at Luno. Liquidity is driven by Luno’s low fees, high volume and many active traders.

However, eToro stands above Luno in case you are looking for a cost-effective and more robust platform for trading. Not only it enables SA users to buy Bitcoin with credit and debit cards, and PayPal, but it also provides an innovative social trading platform and a secure and safe wallet. Essentially, it seems that Luno offers only two ways to contact the support team – via email or via their Twitter page that has 13.2k followers. That said, the exchange does have a useful help center where users can get answers to their queries.

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